Refund policy

Return policy

We have a 30-day exchange policy, which means you have 30 days after receiving your item to contact us via email (wildflowerwesterndesign@gmail.com), receive our mailing address to return said item, and then mail your item (you are responsible for cost of shipping).  Item must be received NO LATER THAN 30 DAYS FROM TIME OF PURCHASE. 

TO COMPLETE AN EXCHANGE/RETURN FOR IN STORE CREDIT

  1. Email us at wildflowerwesterndesign@gmail.com explaining the reason for the exchange request, and receive our mailing address. At this time, please also note if you would require an exchange or in-store credit. 
  2. Pay the return shipping fee that will be emailed to you should you have chosen an exchange. 
  3. If you have chosen in-store credit, a code with the purchase value will be sent to you within 5 business days. 

You can always contact us for any questions at wildflowerwesterndesign@gmail.com.

DAMAGE AND ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

EXCEPTIONS / NON-RETURNABLE

  • Sale items/Clearance items are final sale.

EXCHANGES/IN STORE CREDITS 
We do not offer cash/card refunds. All returned items will be granted by in-store credit or exchange with in-stock items.

We thank you for your support and for shopping a local small business.  Your support means everything to us!  Stay Wild!